Terms and Conditions of Sale

Price
All prices include VAT.

Payment
Payment is accepted through PayPal or Google Checkout.  This is fast and secure.  We do not keep any credit card data.

Delivery
Once payment is accepted goods are usually dispatched within 48 hours, usually within 24 hrs.  More details here.

Non-delivered items returned
If an order is returned because the purchaser failed to sign for the item we will refund only the item’s cost, not the postage.

Cancellation
Customers may cancel any order before dispatch for a full refund.  Once goods are received by the buyer they have a seven day ‘cooling-off’ period.  They may return the goods for a full refund including delivery within this time.   If they wish to cancel the order once received, they must take reasonable care of the product while in their possession.  No restocking nor administrative fee will be charged either if cancelled within seven days.

Refunds
Customers may request a full refund for any goods purchased.  Contact us for a returns number.

Guarantee
Gunbrella offers a 30 day money-back Guarantee.  If you are not happy with your purchase return it for a complete refund.